People and Training

At GECIS - IT Services, we never lose sight of the fact that people are our most important asset. Our performance is powered by people, seeking to scale new heights. Continuously honing their skills to excel, they set benchmarks that give us leading edge. The best talent in the industry takes care of every call and answers every email, exceeding customer exceptions and ensuring a closed loop process.

New employees undergo rigorous organization and process orientation, till they are certified. After the training, employees are expected t o be ‘revenue generators’ and accountable for end-user satisfaction.

Training is integrated with service delivery to act as an enabler and ensure continuous improvement. Initiatives are monitored regularly, and their efficacy is checked to move ahead in the right direction. The training cycle is as follows:

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