Networking Services are the backbone of any IT-enabled
organization. Apart from everyday maintenance, round-the-clock
availability during mission-critical projects and high-end
support to handle any crisis is expected from network services.
Network Monitoring and Management
Services
We provide monitoring and management of your network essentials
to ensure consistently high performance and availability.
We also offer Level 1 and Level 2 remote support services
that aid manageability -- all with an underlying cost savings
element
• Heartbeat Monitoring/Availability
Monitoring - 24 X 7 up/down monitoring of devices, resources
and services
• Performance Monitoring
and Reporting - Threshold monitoring for various devices,
bandwidth utilization & traffic shaping, monitoring
capacity utilization/collisions
• Problem Management
– Diagnosing and resolving problems, and providing
end-to-end problem ownership by coordinating with all concerned
groups for problem management
• Change Management
- Manage and perform remote configuration changes to devices
via the change request process.
Services
