The world of the Internet runs on multiple applications
on various platforms like Windows, Unix, Linux, Mainframes
etc. Running application servers involves subtle monitoring
and fine tuning of applications for optimum performance.
The integrity and availability of both front-end and back-end
applications are crucial for maintaining the work flow in
any IT-enabled organization.
Application Testing
Research proves that over 33% of application defects can
be prevented through rigorous software testing, before releasing
software applications into production. Application Testing
is the process of testing the functionality and correctness
of a software application for detecting defects and ensuring
reliability.
Our Application Testing Service offers an independent review
of application output to enable early defect detection.
This service combines our technical expertise, state-of-the-art
infrastructure and cost-advantage to prevent application
downtime. Coupled with our Application Monitoring services,
it provides an integrated solution for your application
support needs.
Some of the prominent features -
• Well-defined toll
gate-driven project management methodology for every stage-
requirement gathering, effort estimation, developing test
cases/data and final testing.
• State-of-art test-lab
infrastructure, replicating real hosting environment featuring
SUN and Intel servers
• Best skill-sets in
the industry, supported by domain experts, to ensure high
quality of service
• Certified resources
on multiple testing tools
Application Monitoring
A critical element for survival in the Internet Economy
is protecting the performance, quality and integrity of
the front-facing Web Applications, and their integration
with other key enterprise systems by employing continuous
monitoring strategies. Both, traditional monitoring tools
and simulation robots can be used to monitor the end-user
experience for an application. Our Application Monitoring
Services combines our technical expertise, state-of-the-art
infrastructure and cost-advantage to provide a winning solution
for you.
Some of the powerful features of our service offering
are -
• 24x7 monitoring support
• Multi-level support
for monitoring tools & simulation robots, including
remediation of tools & scripting.
• Performance reporting
and analysis.
• Commitment to Service
Level Agreements (SLA)
• Change Management.
CRM Implementation
One of the critical success factors for businesses today
is an enterprise-wide view of customers across communication
channels and touch points. Customer Relationship Management
(CRM) systems enable this and help develop lasting and profitable
relationships with your customers. GECIS - IT Services has
the service offerings, proven methodology and experience
with large CRM implementations to put your CRM program on
a fast track.
Our CRM service offering include:
• Business analysis
& design
• Implementation &
customization services
• Integration with
other applications
• Ongoing production
support
We have veritable talent in the form of experienced and
certified professionals, who bring in competitive technology
and domain expertise. Our proven methodology to manage mission-critical
projects for some of the world's largest global organizations,
ensures faster deployment with pre-defined ROI objectives.
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