The Internet and mobile commerce technologies have revolutionized businesses today. Companies can now streamline and deliver non-core business processes in new and innovative ways. Outsourcing is one such unique solution and is becoming an increasingly popular strategy for forward thinking Information System managers.

It enables organizations to-

• Focus entirely on their core business
• Move non-core activities to companies which specialize in delivering them
• Leverage economies of scale and operational efficiencies
• Carry out business reengineering
• Provide information that is valid, timely, and adequate to assist decision-making
• Partner with specialist organizations to drive new growth opportunities and deliver innovative solutions.

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India- The leading destination for outsourcing

India, home to nearly 1 billion people, is already recognized as the haven of software development. In recent times, India has become the preferred destination for business outsourcing too. Some of the advantages of Outsourcing to India are:

• Low capital cost of infrastructure
• Core business focus
• Availability of highly educated technical and non-technical English speaking professional resources
• High speed/low cost telecommunication linkage

India has made rapid progress in developing state-of-the-art infrastructure and communication facilities. For providing faster communication links and competitive advantages to its clients, many Indian companies use high-speed (64 kbps and above) datacom links. This provides a virtual 24-hour office to customers located in different parts of the world. This has worked wonders for large projects and also for projects involving remote software maintenance using video conferencing.

Indian companies have a reputation for high quality execution in the key verticals including financial services, telecommunication, manufacturing etc. at low costs and enjoy long-standing relationships with several large Fortune customers.

Microsoft is an excellent example of a major success story having two development centers in India and making one of it as its largest non- USA based center. GE already has an offshore presence in IT services worth half a billion dollars - which is over 20% of its IT services budget.

India has an extremely large talent pool-Every year, 167000 engineering students and 2.1 million graduates pass out of India’s educational institutions out of which, 455,000 are students of physics and maths. A majority of the students have English as their primary medium of communication. This entire pool is available for the ITES sector to choose from.

In the last 18 months, more than 50 global corporations have announced plans to have offshore services in India. Over the last five years, software houses from India have effectively provided efficient software solutions to Fortune 500 companies including Citibank & Morgan Stanley. Players like Ford and JP Morgan are setting up a diverse range of services involving critical applications and processes, offshore.

As India ranks high on several critical parameters like quality, potential of talent pool, cost structure, overall process capability, proficiency in English and the level of govt. support, educational systems, cultural compatibility, major productivity gains, low risk and flexibility, it has become the premier Offshore destination for IT and IT-enabled services.

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