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FLEXIBILTY ENCOURAGES PRODUCTIVITY- II

This week we continue our discussion on telecommunicating-

For most HR managers, the benefits from switching more workers to telecommunicating status have been a huge success. A study conducted by International Telework Association and council-ITAC concludes that workers have missed fewer days at work, it has been easier for employers to retain workers and most employees work half days instead of taking one day off under unavoidable circumstances.

Debra L. Wentz, Executive Director, New Jersey Association of Mental Health Agencies, Inc., Manasquan -

According to Debra, Telecommuting has made their office much more efficient. The software used enables her workers to log onto the network from home or on the road. Their staff accountant has used this opportunity to work on reports from home without being disturbed by phone calls or visitors. Telecommuting has also helped their computer technology support services division. They have 10 workstations and no particular computer expert. Debra relied heavily on her son’s expertise until he moved to college 1000 miles away. However, telecommunication has made it possible for her son to work in the same way without leaving school.

On the downside it takes away interpersonal interaction. The amount of interaction that takes place within office space is much more. Moreover it becomes tougher for an employer to determine someone’s attitude or demeanor over the computer.

Mary P Wylie, Executive Director, Associated Builders and Contractors, Inc., Central Florida Chapter, Winter Park

For Mary P Wylie, effective telecommuting works only when employees are trustworthy and work well independently. For these individuals it is possible to implement telecommuting whereby their personal needs are met and both parties stand to gain. However, she feels it is important to clearly define the individual's scope of work at the outset. In addition deadlines and timeframes must be made clear. If a task requires the individual's presence in the office, he must be willing to come in as needed.

The Information Age presents employers and employees with opportunities to maximise talents, abilities, and contributions to work and family as long as appropriate accountability measures are in place to ensure that the work product is not jeopardized.

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