Manage HR
It
is the quality and the standard of the human resource recruited
that plays a key roll in differentiating between a successful
organisations and a "run of mill" organisation . In
this section, we will discuss the issues relating to this valuable
resource through a series of articles. And yes, we are
open to contributions from masters of this Art ... Are you one?
The
Outsourcing Syndrome
The
shift in business paradigms has led to an increase in worldwide
revenue for outsourcing. Outsourcing now includes services like
HR, finance, customer care, design, integration and web site
development and maintenance.
As
a part of today’s global economy, an Internet company in
Hyderabad can just about maintain web applications of dotcoms
with the server in Ireland. With outsourcing on a large scale
made available by the Internet and other technologies, companies
have a list of services, which they want to outsource. The nitty-gritty
and the final choice however rests with the top management at
large.
For
instance the costs incurred in setting up the infrastructure
needed to support an e-business can be highly expensive and
impractical. To develop solutions in-house may mean hiring manpower
that will be costly to retain and sustain. The best option would
be to outsource such tasks so that other companies who specialise
in the area and have the required technology and competency
to power such project. Outsourcing helps companies concentrate
on core competencies instead.
Outsourcing
innovation in order to keep with the growth rate is what Cisco
Systems took up in the early 90s. Cisco found out that it could
not rely totally on its marketing or hiring strength to keep
up the 100% growth rate. Today it partners with 30 vendors to
provide hardware and manufacturing innovation.
Adapting
the innovation to the internal operations is a problem that
arises in outsourcing. Frequent tests to check for compatibility
can help clear the hurdles, and repeated tests can minimise
the occurrence of unexpected problems.
Survival
in today’s world depends on companies being able to tap
into the best talent made available by global leaders. Outsourcing
is not just allying with state-of-the-art products or services;
it is giving scope for continuous innovation and evolution of
ideas to stay on the cutting edge!
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