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Canada
Greetings
- In business situations,
a handshake is used for greetings or introductions. Men usually wait
for women to offer their hand before shaking hands.
- An open, cordial
manner is usual when dealing with Canadian business people.
- It is considered
alright to move to a first-name basis, but the best policy is to wait
for your Canadian colleagues to invite you to do so.
- Among French Canadians,
use courtesy titles such as "Monsieur" or "Madame",
followed by the last name.
- If you are unsure
of a woman's marital status, it would be advisable to use "Ms."
(pronounced "Miz"), followed by her last name. If a woman
dislikes this term, she will usually tell you her preference.
- Despite the fact
that first names are used over the telephone, French Canadians may
revert to using surnames when meeting in person.
Dressing
up
- Comfortable, tasteful
clothing is the norm.
- A conservative, well-dressed,
appearance is important in Canadian business culture.
- Some professions
allow casual dressing, but if you are not sure it is advised that
you adhere to formal dressing.
- Suits and ties are
the standard attire for men.
- Business suits or
dresses are often the standard attire for women.
- Canadian winters
can be quite cold in many regions and dressing warmly is essential.
During this season, ensure that you bring a coat and pair of gloves.
It is also a good idea to take a pair of boots with good treads to
help you walk with ease through the ice, snow, and slush you are likely
to encounter on the pavement.
- During their leisure
time, Canadians dress casually, it is fine if you are dressed in jeans,
t-shirts, sweatpants, shorts, and running shoes. These are acceptable
in public.
- Canadians avoid fragrances
in a business setting. Perfume, aftershave, and heavily scented personal
care products such as shampoo and hairspray should be avoided, or
at least used sparingly. It's often believed that perfume is worn
to cover up poor personal hygiene. The presence of fragrance can also
be a health hazard to individuals with asthma, a relatively common
condition in Canada. Many jurisdictions in Canada forbid the wearing
of scented products in hospitals and doctors' offices.
Conversation
- The weather is usually
a good conversation starter and staple of "small talk."
- Golf is a popular
sport, especially among businesspeople. Moreover, the golf course
is often a venue for business discussions and deals.
Welcome
Topics of Conversation
- Positive comments
about Canada and Canadians in general
- Sports--popular sports
include hockey, football, baseball, basketball, golf, and tennis
- Business
- Weather
- Geography
- Travel
- Movies
- Books
Topics
to Avoid
- Making comparisons
that emphasise Canada's inferiority or similarity to the U.S.
- Quebec separatism/other
conflicts between French and English Canada
- Religion
How to behave in public
- During a conversation,
if you want to convey interest and sincerity, you can maintain an
eye contact that is not too intense.
- The standard distance
between two people should be two feet. French Canadians, however,
may stand slightly closer.
- "How are you?"
is a popular greeting in Canada.
- Canada is a very
open society, exercising maximum social tolerance. It is considered
impolite to boast or talk loudly.
- It is considered
impolite to display emotions in public in Canada. Most Canadians try
to be tactful when dealing with other people. It is impolite to argue
or create a scene in public.
- It is considered
rude for people to speak in a foreign language in the presence of
others who do not understand what is being said.
- If you see an acquaintance
at a distance, a wave is the appropriate acknowledgement.
- Keep in mind the
fact that friends of the same sex do not hold hands. It could imply
a sexual advance.
- If you need to point,
use the index finger. Pointing at other people, however, is often
considered unacceptable.
- To beckon someone,
ensure that you wave with your fingers curled toward you and that
your palm is facing up.
- The "O.K."
sign, and the "thumbs up" sign are two popular gestures
used for expressing approval.
- To wave good-bye,
move your entire hand facing outward.
- If you want to give
the "V" for victory sign, do so with the palm facing out.
Attempting this gesture with the palm inward may cause offense
- Restaurants in Canada
often have smoking and non-smoking sections. Smoking is restricted
in most of the public places.
- Most Canadians prefer
to sit in a casual manner. For example, you may observe them sitting
with the ankle of one leg over the knee or resting their feet on chairs
or desks.
Gift giving
- Traditionally, business
gifts are given after you close a deal. Gifts, however can be also
presented upon your arrival.
- It is appropriate
for a person to unwrap the gifts and show it to everyone present.
If you receive a Christmas gift, you will need to wait till Christmas
to unwrap it.
- Thoughtfully selected
gifts, preferably from your home country, are the best choices.
- For business associates,
good choices include items of use for the office and a bottle of liquor
or wine.
- Taking someone out
for a meal or other entertainment is another popular gift.
- When you visit a
home, flowers, candy, wine or liquor usually make welcome gifts.
- White lilies are
sometimes associated with funerals, while red roses are reserved for
romantic occasions. So be careful while choosing flowers.
- Gifts for women such
as perfume or clothing are usually inappropriate because these selections
are considered far too personal.
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