IT@TT - Online

Q: Like Pratik Choudhury's problem (it@tt 2 January 2001) with IE, I too have had similar problems. I found that in Internet properties, "Use proxy server" was enabled. I use a stand alone PC. I unticked the box and now everything works fine. Whenever I double click a file and Win98 can't find an associated programme, it pops up a flag "Open With" and lists all possible present and past programmes used for opening files. This list includes programmes which I have got rid of. Also when I send email with OE I put all the names in the "Bcc" box. But when the email is sent, all the names vanish, even in my copy. How can I ensure that the copy in my "Sent" box retains the recipients names?
L N Roychoudhury
via e-mail

A: The "Connection with server..." error is caused by an ISP's DNS (Domain Name Service) server failing due to heavy traffic or attempts to upgrade service without disabling the dial-in modems. The reason you see those icons is that Window's doesn't know you removed them. Did you uninstall the host programmes? Or just deleted them from your drive? As for the missing names, open the email in your Sent Item folder. Click File|Properties|Details for who you sent the email to. Alternatively, setup Groups in your Address Book and then send email to a group in the "To" field.

Q: Whenever I want to browse a Web address after few minutes my PC disconnects the Internet line or gives an "illegal operation" error. Whenever I restart the PC I get an error "Kak$sw was not today" or "registry error in Kak.hta." Now whenever I open MS-Word it gives an error "Not enough memory.." What should I do?
Subhankar

Q: I surf the Internet, and I think I have a virus. Whenever I send email it sends a virus file with it. I reinstalled Win98 but this did not help. I even formatted the disk. But now my Windows is acting strange. I have McAfee Antivirus, it does not detect the virus as it is 25 months old and I have been unable to update it. I have since installed InnoculateIT but still find a *.kak virus in my PC. Please help.
Kuldip Garhwal
via e-mail

A: Do you still have the Kak worm after you formatted your drive and reinstalled Windows? To disinfect your email client, install the Microsoft patch (http://www.microsoft.com/technet
/security/bulletin/ms99-032.asp). Also locate and delete KAK.HTA and/or KAK.HTM. Delete the default email signature settings in Outlook Express (Tools|Options|Signature). Your can also download Fire Antivirus' free cleaner (http://www.fireantivirus.com/CleanKak.Exe).

Q: I have a P3 with 128 MB RAM. When my PC boots it shows 130,000 kB+1024 shared memory. But in Win98SE system properties it shows 65 MB memory and 75% resources free. Even after I added another 64MB it still shows 65MB memory but the BIOS shows 192 MB memory.
S K Kuila
via e-mail

A: Your Windows may be corrupted. Or the second RAM chip is not properly installed or is defective which is why Windows is unable to recognize it.

Q: I am learning Java script on my own. Please suggest some books. I would like to know how to store data Access/Oracle using Java script front-end. I've done the same using a JDBC-ODBC bridge in Java.
Kingshuk Bagchi
via e-mail

A: Read the FirstFolio column in this supplement. And extend your self-learning a bit further, with the excellent, free books available at www.informit.com, a technical publisher's book beta site.

Q: I am using Win98SE. My problem is that somebody has given supervisor password in the Control Panel's Internet settings. And as I am unable to view sites in IE. Please help me break the password or disable it?
Rakesh Taparia
via e-mail

A: Run Registry Editor and navigate to the following sub key: [HKEY_LOCAL_MACHINE\SOFTWARE
\Microsoft\Windows\CurrentVersion\Policies\Ratings]. Now right click on the name "Key" and select Delete. This disables the Content Advisor. Next locate C:\WINDOWS\SYSTEM\RATINGS.POL and delete it. Restart IE and you should be able to set the password with Internet Options.

Q: A regular reader I am very fond of it@tt. I have a Celeron with 32 MB RAM and Win98. Whenever I try to log on to the Net using IE, a message appears "Internet Explorer could not open the search page" but if I use Netscape Navigator then there is no problem.
R Sekhri
via e-mail

A: IE and Navigator are two separate applications. Perhaps your IE Search in not properly configured. Connect to the Net and then open the Search side bar. Click on the customize button and follow the one-screen prompts. A caveat: this re-configuring can be terrible slow.

Q: I downloaded two software, Ram Turbo and Dr Salaman's Power Tools from davecentral.com. Both software damaged certain system files in my computer, mainly kernel32.dll as a result nothing is working at all. can you please suggest me what actions could be taken against the firm or the web site. i had to format my entire hard disk.
Gouti Chaturvedi
via e-mail

A: First off, please avoid sending email in all capitals. This is like screaming in our faces. And wins you no friends. This is also the very LAST time we will answer such email. You can take no action against either product developer or the site. By installing the software you have assumed liability for the product as per the license agreement you have to OK before installing any software. Did you try to use a "crack" to enable the software beyond the trial period? It's possible you downloaded an infected file that caused your PC to crash.

Q: I am an avid reader of it@tt and find it very informative. I recently came across "evernet" which is very soon going to take over Internet and broadband connections. Can I know more about this technology
Nanda Dulal Basak
via e-mail

A: Read more about it at http://www.zdnet.com/anchordesk/stories/story/0,10738,2665205,00.html.

Q: I regularly read it@tt and find Mailbox really useful. Please tell me about free software to increase one's typing speed and skill. Could you also make a collection of the queries you answer every week and put it on a web site from where we can access and download it? Maybe you could group queries by category. This will make mailbox very useful for users like me. We can also tell our friends who live in other cities and don't have access to it@tt (in print).
Ayan Sarkar
via e-mail

A: You seem to be reading our mind :) From the 5 Dec 2000 issue, it@tt is online at www.careermosaicindia.com/itattt. We did consider a group by category, FAQ-style approach. For the moment we are moving towards a generic answer model. Avoid downloading our answers from the Web as this constitutes copyright infringement. There are no free typing tutors. However, you could download Mavis Beacon and then go look for a crack (at your own risk).

Q: My previous mail sent on 18 Dec 2000 went unanswered. On Internet telephony I tried several options like Net2phone, Mediaring, Dialpad but none was successful. In net2phone firewall testing was failing.I contacted their customer service and they said I should specify the TCP and UDP port numbers. How is this possible? I contacted my ISP (Caltiger) but they declined to help. Please advise me if it is possible to use net2phone.
Hitesh Thakkar
via e-mail

A: Under the existing telephony legislation it is illegal to use Internet telephony services in India. ISPs can lose their license if the Government of India finds they are permitting such services. For more details read our TechTalk on VoIP (it@tt, 20 Feb 2001)

Q: As a regular reader of your informative columns I thank you all. Can I make a request? Please include in Sitescan or if not possible, let me know more about Ayurvedic Preventive practices like "Panchakarma" and " Sirodhara".
B Dattabhaumik
via e-mail

A: We covered alternative medicine in it@tt, 9 Jan 2001. You could also use a Web search engine.

Q: I am a regular reader and in fact eagerly wait for Tuesday. Lots of people write in with their problems, so it might not be possible to accommodate all the queries in print. But please help me. I have a Celeron with 32MB RAM. Until recently my machine had Win95 and PC-cillin. However, this failed to detect a word macro virus so I uninstalled PC-cillin and loaded Norton AV which successfully cleaned the virus. But Word documents which had been infected still show author name as OPEY.A and subject as "LOVE". Please suggest a remedy.

I have upgraded to Win98SE. I have noticed changes. Earlier while connecting through VSNL, after the post dial-up terminal windows flashed the message "verifying user name and password" within a few seconds I was connected. Now, it takes almost a minute or sometimes even longer before the connection is through. Another problem is that during shut down the message "it is now safe.." no longer appears.
Suman Basak
via e-mail

A: We try and respond to all the email we receive. It just takes a while to sort through the virtual piles :) To resolve your Opeying problem, delete NORMAL.DOT. Next scan your PC to check if any virus traces remain and try and clean any infected Word files. I'm concerned about PC-cillin not detecting or trapping the virus. Have you been updating its signatures regularly? Upgrading to Win98SE is a bad idea if you have just 32 MB RAM. THe minimum is 64 MB. Your dial-up problems (and system speed) should be resolved with mire RAM. Win98 does pop up the message, but turns the power off as well.

G Menon
[email protected]

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