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About Us
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To compete in today's economic environment, companies need to do what
they are good at doing and not try to do everything. The easiest way of
doing this is to partner with a service provider who understands their
business and to whom, they can outsource their non-core, yet critical
business processes and focus on their core competencies.
Nipuna Services, is a fully owned subsidiary of Satyam
Computer Services Ltd. (NYSE:SAY), offering best-of-breed
Business Process Outsourcing (BPO) services. We offer industry specific
BPO services for verticals that include Insurance and Healthcare, Banking
and Financial Services, Telecom and Media, Energy and Utilities, Manufacturing,
Automotive, Transportation and Tourism and Retail. Also, Nipuna offers
solutions that cut across verticals. These BPO services include solutions
for Human Resources, Finance and Accounting, Customer Contact and Transaction
Processing.
With our highly skilled people, recruited, trained and retained in accordance
with global people practices, we offer our clients, unparalleled services
in our world-class competences. Our key differentiators are our parentage,
our professionals, customer orientation, proven methodologies, world-class
infrastructure and unwavering commitment to quality. These differentiators
translate into business benefits for our clients.... Benefits that go
beyond the balance sheet.
Quality at Nipuna is a way of life. We speak for quality and quality speaks
for us.
Our Quality Management System complements not one but three global standards
- eSCM, Six Sigma and BS 7799. These quantifiable quality benchmarks enable
us to isolate pain-points, assist in identifying ways and means of improving
your processes and in adoption of best practices.
Our parent company Satyam, was one among the first 10 companies globally
to be assessed at the Level 5 of SEI CMM, one of the most stringent quality
standards for software engineering. It was the first company worldwide
to be certified as ISO 9001:2000 compliant by BVQI. Satyam's other major
quality landmarks include ISO 9001, Tick IT and the IMC Bajaj National
Quality Trophy.
We inherit our parent's quality commitments and innovative thinking in
all our client engagements.
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