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- Estimate - measure - determine: the quantum - description - valuation
of the subject under loss;
- Initiate immediate measures to protect damage property and to prevent
aggravation of losses. (Read more)
- Advise the insurer and the insured about the loss minimization,
loss control, security, and safety measures, where appropriate to
avoid further losses;
- Check the admissibility of the loss whether it falls within the
scope of the policy contract, to point out about the adequacy or inadequacy
of the sum insured, and whether the amount claimed are: fair, reasonable
and necessary;
- Survey and assess the loss on behalf of insurer or insuring public;
- Recommend the net liability in terms of insurance contract;
- Point out the discrepancy, if any, and the aspects, which the policy
holders might have over looked;
- Advise on repair and replacement techniques;
- Checking the ownership - insurable interest - indemnity related
proofs;
- Declare whether the surveyor/ loss assessor has an interest in
the subject matter in question or whether it pertains to any blood
relation, business partners or through shareholding, and if so refrain
from carrying out the survey and loss assessment in that respect;
- Conduct himself within professional code of conduct while discharging
the services, maintain the confidentiality and the independent-neutral
position without: bias, prejudice, and without jeopardizing the liability
of the insurer and claim of the insured;
- Perform balancing act to represent the best interests of all parties
concerned in the event of a claim and determine the liability of the
insurer, obtain necessary: statements, documents for the purposes
of preserving the recovery and legal rights of the insurer;
- Satisfy queries of the insured/insurer and of persons incidental
thereto in respect of the loss/claim;
- Conduct: spot survey - interim survey - preliminary survey - final
survey - joint survey etc. as and when called for;
- Accord approval - consent before actually carrying out the repairs
as well as loss minimization and damage control measures;
- Render assistance to inquiries of average Assessors and also to
other: civil, Government, and Court agencies if there is any investigation
or the litigation in respect of subject matter of loss in which he
has rendered the services;
- Discuss various matters connected with the loss with the insured
and the insurer as well as other connected persons such as repairers;
- Comment on upon the franchise, excess, under insurance, co-insurance,
double insurance;
- Report on the financial loss of the damage suffered by the insured
to the insurer. The reporting must be intelligently communicated,
so that, adequate information and the supporting documents and statements
satisfy beyond doubt that the recommendations are substantiated and
that he has thoroughly discharged his duties expected of him;
- Recommend about the applicable depreciation and the basis on which
a particular amount of depreciation has been arrived at;
- Report about unfair claim handling practices, observed during discharge
of duties;
- Comment on duties of the insured after the loss and their compliance
by him;
- Comment at the circumstances leading to abandonment by the insured;
- Preserve the evidences with relation to loss and comment on the
circumstances showing that the burden of proof has been discharged
by the person concerned;
- Comment any happening in the process of discharge of duties if
it is against the law of the land;
- Recommend about the total loss, partial loss, constructive total
loss, whether the subject in question is repairable or beyond repairs,
or replaceable, and other alternative choices for indemnification;
- Comment whether the claim is worth repudiation and the grounds
thereof;
- State that there has been no professional negligence in discharge
of the service;
- Comment the steps which will ensure complete discharge of insurers'
liability in the claim in question;
- Obtain a certificate of consent/satisfaction about the settlement
of the claim from the insured and in absence thereof
releases its report with reasonable grounds at his end and report
about the controversies;
- Report about the damages to the Third Parties and the properties
which are not parties to the contract of insurance;
- Take expert opinion, if required;
- Adjust the loss, after it is assessed, taking into account: the
policy conditions, exclusions and other factors e.g. customs duty,
usage of items, expenses for which others may be responsible and salvage
position;
- Scrutinize and identify the property under loss with the property
insured under the contract;
- Comment about the salvage realization efforts.
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Insurance
Surveyors - On the Job
Surveyors spend much of
their time outdoors and often do strenuous Work. They physically inspect
the asset, which is proposed to be insured. Their average working hours
can be anywhere between 40 hours per week to 60 hours per week. Work
is rarely hazardous. It's only when they check factory assets that they
need to take precautionary measures. Occasionally, workers must drive
long distances to survey sites.
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Insurance
Surveyors - Earnings
A surveyor earns on an
average between Rupees six lakhs to ten lakhs depending on the level
of expertise.
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