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Sutherland Group, founded in 1986 is a world leader in technology Services and Business Process Outsourcing (BPO). Headquartered at Rochester, New York, it has over 4000 extremely satisfied employees globally.

We have the following positions for our 24/7 Customer/Technical Support Contact Center based at Chennai.

Help Desk Engineers:
Technical expertise in Hardware Engineering, OS, Networking. Proficient in trouble shooting of Desktops / Palm/ Laptops. Candidates with 6 months to 4 years of relevant experience.

Customer Support Executives:
Candidates with right attitude and believe in customer delight thru service. Good listening and interpersonal skill, sensitive to overseas customer with ability of multi tasking. Familiarity of MS office and aptitude to work with CRM tools.

Team Leaders:
Proven team management and customer relation skills. Accountable for day-to-day operations, performance metrics and process. Candidates with relevant experience of 2-4 years in ITES industry.
Excellent spoken & written communication skills in English is a must for all the positions.